Many of us are quickaholics who have been seduced by words
like “instant” and “fast.” This is fine
when it comes to fixing dinner after a long day of work and meetings, or
grocery shopping with a grouchy 3 year old.
But, truth be told, we have all grown a little more impatient over the
past couple of years. What is the reason
behind this? The answer is simple: the Internet.
Think about it, we have the whole world at our fingertips. We can Google, Bing, whatever, from just
about anywhere on a laptop, desk top, smart phone or tablet. Shopping online is easier than ever. We have trained our brains to search and find
in an instant.
There are still some matters, however, that take some time,
and the reality of that can make people uneasy.
One of our most frequently asked questions is, “How fast can we get that
report back?” When I tell them it takes
about two to three business days, I might hear a sour response….”Well, the
company we’re using only takes one day and we need our report back as soon as
possible.” That throws up a red flag when
they tell me that. How thorough can a
report possibly be which comes back that quickly? At Safe Hiring Solutions, we have researchers
all over who are physically going into the courthouses to check records. These other companies that are getting your
reports back to you the next day are most definitely not! They are merely plugging a name into an
incomplete online database and therefore are missing important
information. Think about those
individuals who have been married several times and have several last names, or
those who have legally changed their names, or those whose names have been
recorded wrongly, through human error?
Are these quick research companies checking aliases and maiden names? Chances are they are not, but I can guarantee
that we are. We run a social security
trace on each and every one of our applicants and that tell us all of the
applicant’s alias names as well as former addresses. We use that information to check carefully
each and every record, making certain that nothing gets overlooked and that no
one gets falsely accused of something.
Granted, this is a fairly long process, but SHS gets it done as quickly with our paperless process
as we can. We want to be sure all bases
Another thing that goes along with the computerized era is
the automated phone operator. How
frustrating is it to call a business and have to hit a lot of buttons and talk
to a computer? You want to talk to a
real person with real ears and a real brain!
As a client of Safe Hiring Solutions, you are assigned a case manager
who will work one-on-one with you. You
can email or call anytime during business hours and talk to your manager who
will be glad to answer your questions.
Customer service is huge with us, and we want to make sure our clients
remain pleased with our services.
This is a fast-paced world full of quickaholics—we’re fully
aware of that, but some things take time.
Security and accuracy are worth it.